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Delivery methods
  • dispensing point Zásielkovňa od 1.99 €
  • Courier - delivering home od 3.49 €
  • Slovak Post od 3.99 €
  • DPD - home delivery od 4.49 €
  • Free shipping from 50 €

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Select shipping method

    • Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.
    • Send the package to:
      HEXATRADE COMPANY s.r.o.
      Complaints Department
      Cejl 91
      60200 Brno
    • The easiest way is to send the goods back to us via Zásilkovna.
      Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.
    • Take your package to the nearest branch Zásilkovna, we will send you a label and you can hand in the package free of charge.
      list of branches Zásilkovna here
    • Take the product to the nearest branch ErosStar.sk, Ww will be happy to see you, dont forget the proof of purchase of the product.
    • contacts to establishments here

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