Raise claim

Contact

Select shipping method

• I will send the goods to the complaints department
  • Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.
  • Send the package to:
    HEXATRADE COMPANY s.r.o.
    Complaints Department
    Cejl 91
    60200 Brno
• I will take the goods to the nearest branch Zásilkovna
  • The easiest way is to send the goods back to us via Zásilkovna.
    Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.
  • Take your package to the nearest branch Zásilkovna, we will send you a label and you can hand in the package free of charge.
    list of branches Zásilkovna here
• I will take the goods to the nearest branch ErosStar.sk
  • Take the product to the nearest branch ErosStar.sk, Ww will be happy to see you, dont forget the proof of purchase of the product.
  • contacts to establishments here

More informations