If you happen to have chosen the wrong item, whether for yourself or as a gift, there’s no need to worry. Unopened items in their original packaging can be returned within 14 days without giving a reason.

1. To return the goods, please fill in the short claim form below.
2. In the note, please write that you wish to return the goods.
3. If the goods have already been paid for, please also include your bank account number in the note for the refund.
4. As soon as we receive the goods in our warehouse, we will process the refund (no later than 14 days from receiving the returned goods).

Which goods cannot be returned?

For a return, do not open sealed goods. If any hygiene seal is damaged, we will not be able to accept such goods back. Such seals include, among others, security stickers, sealed packaging, or goods in protective films.

• Erotic toys fall into a special category of goods. Strict requirements are placed on ensuring maximum hygiene.
• Underwear falls into the same category. Do not try it on against bare skin and do not cut off any attached labels/tags.
• Hosiery (including catsuits, bodystockings, and fishnet dresses) cannot be accepted back after trying on. This material stretches and will not return to its original condition.

Thank you very much for your understanding.