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Delivery methods
dispensing point Zásielkovňa
2.69 €
dispensing point SPS
3.49 €
GLS dispensing point
3.49 €
dispensing point POST
2.49 €
Free shipping from 49 €

Raise claim or return products

Contact

Select shipping method

  • Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.

    Send the package to:

    HEXATRADE COMPANY s.r.o.
    Complaints Department
    Cejl 91
    60200 Brno
  • The easiest way is to send the goods back to us via Zásilkovna.
    Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.

    Take your package to the nearest branch Zásilkovna, we will send you a label and you can hand in the package free of charge.
    list of branches Zásilkovna here

  • Take the product to the nearest branch ErosStar.cz, we will be happy to see you, don't forget the proof of purchase of the product.

    contacts to establishments here

More informations

Attachments

Send any attachments to the store's email address. You will help us better understand the problem with which the product is having a problem.
info@erosstar.sk

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